BUILDING CREDIBILITY.

WHAT COMES TO YOUR MIND?

WHAT IS TRUST

• Foundation of long standing relation.
• Firm reliance on integrity/ character of a person.
• Committed into care of another.
• One in which confidence is placed.

WHY TRUST IS IMPORTANT

• Counselling is not one time activity.
• Interaction with qualified sharp and demanding customers.
• What you claim is what pat would expect.
• Competition is tough.

WHAT IS CREDIBILITY?

CREDIBILITY IS...

• The quality of being trustworthy.
• Authenticity and genuineness.
• Resourceful at time of need.
• Providing sol to complex problem.

WHY CREDIBILITY IS IMPORTANT

• To make my identity.
• To earn respect.
• Make customer more comfortable.
• Prepare ground for further interaction.
• Build confidence.

HOW TO BUILD CREDIBILITY.

• Expertise.
• Integrity.
• Professionalism .
• Respect.
• Passion.

INTEGRITY

• Truthfulness.
• Responsibility.
• Accountability.
• Locality.

PROFESSIONALISM.

• Attitude.
• Competence.
• Clarity in communication.
• Clean, sophisticated, tasteful.

POTRAY YOUR PROFESSION

DRESSING IS IMPORTANT

DEMONSTRATE PROFESSIONALISM.

WELL

DRESSING ACCESSORIES.

WHAT TO AVOID

COMPLETE NO NO

COMPLETE NO NO

WHAT ABOUT FASHION ?

IS THIS PERFECT ??

BASIC MANNERS

• Wishing.
• Thanking.
• Patience.
• Courtesy.
• Permission.

RESPECT

• Respect time.
• Respect views.
• Active listening.
• Never Argue.
• Wish him.

PASSION

• MIT HARVARD research says passion contributes 47% to be successful.
• Openness to learn.
• Love your job.
• Spark for gun powder
• Only quality requires to be successful.

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