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BELL ATTENDANT

Published on Nov 20, 2015

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PRESENTATION OUTLINE

1.

BELL ATTENDANT

PRIM JEN KEN LAWRENCE
Photo by Digiart2001 | jason.kuffer
2.

BELL ATTENDANT DUTIES

  • Greeting
  • Entry
  • Lobby duties
  • Assistants
  • Other duties
Photo by Pargon
3.

GREETING

CUSTOMERS' NAME,POINT OUT AREAS OF ATTRACTION
Photo by Pargon
4.

ENTRY

GUIDE TO ROOM,BRIEF IN ROOM PRESENTATION
Photo by Pargon
5.

LOBBY DUTIES

ASSIST GUEST IN LOBBY
Photo by Pargon
6.

ASISTANCE

HELP OTHER DEPARTMENTS
Photo by Pargon
7.

OTHER DUTIES

GROOMING REQUIREMENT,REPORT TO HEAD,ASSIGN DUTIES
Photo by Pargon
8.

WOW FACTOR

  • Greet guest with guests'language
  • Assist without asking
  • Know their specific name
Photo by Dennis Wong
9.

EFFECT ON GUEST'S STAY

  • Guidance
  • Convenience
  • Warmth
Photo by joseph a
10.

THANK YOU

Jen Du