Manage your event with BT4.it

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• Organizing a sports event means managing correctly the sale process too: as for all other types of event it is imperative that you ensure a perfect customer experience.

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• Relationship with a customer/ participant/spectator begins on­line, (PC or smart phone): this is the time where you begin interacting with your customer; when you give the first impression on your capability of managing effectively your relationship.

The fundamentals #1

• Clear and detailed information: what are we offering, at which conditions and why should it be interesting for the customer

The fundamentals #2

• Visibility: the event is the opportunity for us to be recognized by the customer but also to gain new clients. We need to obtain two goals: consolidate the relationship with our loyal customers and stimulate interest on those who are not customers yet. To do so we have to be able to use communication and promotional tools effectively, using all that Internet makes us available

The fundamentals #3

• Pre sales: As soon as we capture the interest of our potential customer we need to offer him the possibility to “formally commit”. This is the time to sell him a ticket, offer him to register, commit to a participation whether its for free or if there is a charge. It is important not to lose such moment because drawing someone's attention is not easy task.

fundamentals summary

• This is the result of our effort, of our capability to correctly address the info and it is an opportunity that must not be lost. It may not happen again.

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• All this works for a small event (tennis tournament, volley ball game in the school playground) , but it is applicable for the management of an entire sports center.

let's be practical _

• In the event you own of a sports center with tennis courts, football pitches or beach volley courts which are rented to customers normally, you can use this system to manage your daily bookings.

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• If you accept bookings by the hour, each hour could be considered an “event” which will have a limited number of “available admissions” (1 to 4 in case of a tennis/beach volley court” ­ 1 to 10 for a 5 -­a ­side football pitch” ­ etc).

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• By utilizing BT4.it, it will be much easier for you to know how much of your establishment has been booked and, above all, you will have no more trouble in managing the money side of the business as these customers will already have paid for it.

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• On top of this, it will be of great benefit for a customer to book his pitch/court from his desktop or smart phone whenever he wants which means simplifying a process which leads to eliminating barriers and increasing sales

More over....

• your locations will have a higher visibility on the Internet and will be easier for potential users to find you or to learn about you. This enhances the process of gathering new customers.

Last but not least.....

• you can analyze the performances of your business – and occupancy of your facility – in a precise and detailed mode, so to understand which time span is highly requested and maybe optimizing occupancy on weak periods of the day by making convenient deals. (better little than nothing)

By the way.....

• if you want to make a bundle offer, with BT4.it you can do so : you can combine the sale of a T-shirt, set of tennis balls, isotonic drinks etc together with the admission ticket. This service will allow your customer to appreciate a simple and complete offer.

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• BT4.IT offers you all these functionalities and costs only a small fee which is charged only when your customer has completed his purchase.(or the cost can be charged to the customer ) In other words: you pay(little) only once you get paid
• With BT4.it, you have access to a "no-risk" professional ticketing system with all its benefits.

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