SHRM

CHALLENGES

• Technology advancements
• Work force diversity
• Change management
• Organizational effectiveness measurement
• Retention and availability of skilled labour

CHALLENGES FACED BY THE HOTEL INDUSTRY

• What the customer wants, the customer is always right
• Employee loyalty and incentives
• Competition among organizations and the employee pool
• Reliance on employee attitude effectiveness
• Employees's portrayal of company's brand image and target market

WHY ARE THESE CHALLENGES

• Human capital management and using technology as a means for a beginning nit an end
• Training of personnel
• Efficient recruitment strategy to find skilled labour
• Motivation and changes in the different ways to motivate staff
• Diversity required by law
• Retaining work force due to the recession is becoming increasingly difficult
• Developing future leaders with the right tools
• Measuring effectiveness of the entire organization, the numbers speak volumes!

HOW CAN CHALLENGES BE OVERCOME.

• Implement strategic organizational change for increased quality
• Construct an effective training programme
• Design motivation system that motivates employees
• Structure benefit strategies and measure success
• Identify principles for developing, utilizing and conserving HR
• Use data and statistics to make informed decisions
• Use technology to enhance contributions of HR function to an organisation
• Financial management and budget

REFERENCES

• Villanovu