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Published on Nov 21, 2015

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PRESENTATION OUTLINE

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would switch if FI went all virtual

22%

would switch if their FI went all virtual

82%

are virtual banking users

26%

would switch if advisory services leave branch

83%

favor additional advisory services at branch

26%

would switch if advisory services leave branch

83%

favor additional advisory services at branch

Untitled Slide

channel use

role of the branch (2005)

role of the branch (2015)

visits to the branch