The real value of a community-based service is not the clinical and social program it provides but the links it has developed to the outside world.

When we talk about recovery, community support, the journey to involvement, participation and citizenship takes about 6-8 years usually. Every single element of this work is very time consuming. Are our protocols and regulations aware of this?

Spite of the fact that we made interviews with highly qualified professionals we hardly could recall any obvious method, approach or school from their speeches. It raises questions about education and the relation between academic world and practice.

Regulations request professional, clinical qualifications but users rather relate to us through our personal interest and qualities.

No new idenitity can be developed in any of the mental health services. Life beyond psychiatry starts when users start to use networks out of our services.

Informal networks, non-clinical settings are able to take over many functions of official services. These networks and relations are often mentioned as the same important elements of users' personal recovery as professionals.