MANAGERS

• Discipline management
• Deal with administration
• Where & when
• Imitates

LEADERS

• Skills & actions
• Deal with innovation
• Why & what
• Creates

TRANSACTIONAL BEHAVIOUR

• Rewards
• Punishment
• Short term
• Self interest
• One leader

TRANSFORMATIONAL BEHAVIOUR

• Enthusiasm
• Charisma
• Long term
• Public goal
• Many leaders

QUESTIONS ABOUT TYPE OF LEADERSHIPS

• Front-line to exec
• New opening VS hotels that already running
• Different cultures & diverse workforce
• Global trends influence
• What type of leadership we have chosen

Untitled Slide

NEW HOTEL

• Rules in a friendly manner
• Critical thinking
• Empathy
• Human approach

OLD HOTEL

• Trainings,team building,workshop,promotions
• Follow the impact of technology

EQUAL & RESPECT

• Multi culture, openminded, coworkers
• No religion
• No politics

GLOBAL TRENDS

• 50% Transcational
• 50% Transformational

WE CHOOSE

• Transcational
• Clear rewards and punishments regulations

QUOTE 1

• I have nothing to offer but blood, toil, tears and sweat. (Winston Churchill)

QUOTE 2

• Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.(Steve Jobs)

QUOTE 3

• You have to think anyway, so why not think big?(Donald Trump)

QUOTE 4

• Never doubt that you are valuable and powerful and deserving of every chance and opportunity in the world to pursue and achieve your own dreams.(Hillary Clinton)

DEFINITION

• Leadership is a process of social influence forwards the achievements and goals.The person who affects on others is the leader.