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Slide Notes

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CQC

Published on Dec 14, 2015

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PRESENTATION OUTLINE

ARE PEOPLE SAFE?

PROTECTED FROM ABUSE AND AVOIDABLE HARM?

THE MUM'S TEST

Make it personal

CARE THROUGH CARING

Kindness, dignity, compassion, respect
Photo by dark_ghetto28

THE THOMAS TEST

Is this service good enough for Tom?

IS THE SERVICE WELL-LED?

Leadership, vision, governance, culture
Photo by mikecogh

Is the service effective?

RESPONSIVE?

Personalised, flexible, listen, learn, change
Photo by wyldvision

KEY LINES OF ENQUIRY

  • Safe
  • Effective
  • Well Led
  • Caring
  • Responsive
Photo by .reid.