CROWNE PLAZA

OVERVIEW

• Chain of full service, upscale hotels
• Located in more than 60 countries
• 108 hotels and 33,904 rooms
• Strong results across a wide range of property and location types
• Loncation customer base and the backing of InterContinental Hotels Group (IHG)

MISSION STATEMENT

• Employ happy
• Professional team members
• A clean
• Safe environment
• Guests receiving one hundred percent satisfaction

CROWNE PLAZA BIG THREE

• Happy, professional team members who demonstrate aggressive friendliness.
• A clean, crisp, safe property where everything works and guests can feel at home.
• Guests and team members receive all that they expect plus a little bit more
• => Guests and team members receive all that they expect plus a little bit more

POSITION STATEMENT

• Prime locations of secondary markets.
• Flexibility and attractiveness of the Crowne Plaza brand
• 390 hotels 106,419 Source: IHG fourth quarter results, as of June 30, 2012
• Golf course