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Darlings Auto

Published on Feb 08, 2016

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PRESENTATION OUTLINE

Darlings Automotive Group

Total Track With Call Tracking

  • Unlimited Users
  • All tracking numbers are integrated with DealerBuilt
  • Unlimited Toll Free and local Numbers
  • Track and record inbound and outbound
  • Unlimited minutes
Photo by planetc1

Mobile

  • Every sales person has a business number for their mobile 
  • All mobile numbers are recorded and integrated in the CRM
  • All mobile numbers are SMS (Text) enabled 
  • iPhone and Android ready
  • The number can be reassigned if there is a change in the rep
Photo by Janitors

VoiceNotes

  • Freedom from the Computer
  • Converts a 30 sec. voice message to Text
  • Shows up in CRM as a update to the record
  • Works with all mobile and tracking numbers
  • Hands free CRM entry

Conversation Analytics

  • Measures makes and models
  • Measures opportunties
  • Measures sales skills
  • Measures CSI for service
  • Measures Missed Appointments

M.O.D.

  • Missed Opportunity Detection
  • Designed to notify a manager in
  • Sales rep doesn't collect phone number, sets off MOD
  • Call gets transfered to Sales and caller hangs up before sales answers it, MOD activates

Summary

  • Unlimited tracking numbers for marketing
  • SMS/Texting on all numbers including toll free
  • VoiceNotes, voice to text engine
  • Call Analytics
  • M.O.D.
Photo by mikebaird