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Dell Computer Issues

Published on Dec 11, 2015

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PRESENTATION OUTLINE

1.

Dell Computer Issues

  • Hardware problems
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2.

Bad Reviews

Unsatisfied Consumer
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3.

Company Social Media

Engage customers, Improve customer service
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4.

Strategies

Employees listening and engaging consumers
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5.

Idea Storm

Suggestions, Products, Features, Services
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6.

Action Results

Enthusiastic participants,Goodwill advocates
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