Design Thinking
Published on May 27, 2019
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PRESENTATION OUTLINE
Design Thinking
Summer Studio
Wifi: RAIN Guest / Readiness 2304
Photo by bonneval sebastien
A Liberating Structure
Photo by Vladislav Klapin
What is something that makes you lose track of time?
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Something we must learn to live with is...
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What I find challenging in our current situation is...
Photo by Guido Klumpe
Something we should stop doing (or divest in) is...
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A courageous conversation we are not having is…
Photo by Leio McLaren (@leiomclaren)
An extravagance I have that needs accentuating…
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An extreme we can go towards is…
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The world can never have enough of…
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Goals
- Experience a Design Challenge Togethe
- Spark a conversation about Design Thinkin
- Start planning Design Thinking experiences at CWA
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Norms
- Assume Best Intentions
- Be an Explorer
- Take a Bias Towards Action
- Lean into Radical Collaboration
- Be active, be joyful
Photo by Rohan Makhecha
Design a "pop-up" learning experience for people in downtown Tacoma.
Photo by Nils Rasmusson
Design Teams
- Susanne, Leon, Carrie, Annie
- Laurel, Rob, Jud, Jon
- Dan, Sam, Nic
- Emily, Gina, Patti, Holly
Photo by Defence Images
Teaming
- Write your lunch order on a sticky note (Name, Order)
- Make a short list of objectives or questions you would like our workshop to cover.
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Name your collaborative super power.
Name something you know a lot about.
"Design is the creation of artifacts that solve problems" - Karl Ulrich, Innovation @ Wharton
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What is design thinking?
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The mindsets and habits of designers [esp. when applied to problems that aren’t traditional “design problems.”]
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Explorer
Steward
Collaborator
Communicator
Innovator
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Wondersphere / Katie Stoudemire
Diva Centres / Zambia
What if everyone saw themselves as a designer?
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Design Challenge
Photo by Ronak Jain
Design a "pop-up" learning experience that showcases an element of CWA's mission in downtown Tacoma.
Photo by Nils Rasmusson
To inspire active, joyful learning while nurturing and challenging our students to develop the character, creativity, and skills necessary to navigate the future with confidence.
Photo by Aaron Burden
What's a 'pop up' anyway?
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The nonnas of Enoteca Maria
A Protected Bike Lane in Nebraska
A Playground
The Essay as Resistance / Kara Wittman / Pomona College
Park(ing) Day
Temporary
Experimental
Sharp
Photo by Amy Shamblen
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Empathize
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"Those shoes are hidden.
They are worth a lot of
money. I could lose my
life."
Step 1: Observe
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“The secret to observing is to watch, get bored, then watch some more.”
Dev Patnaik / CEO Jump Associates
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Step 2: Interview
Be specific.
“Tell me about...
...a time you were excited about learning something new.
...an experience walking into a newenvironment.”
...a learning experience outside of
school.”
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7 Ways to Build Empathy
- Be open to seeing the world in new ways.
- Separate out what you see from what you interpret.
- Build rapport.
- Evoke stories by asking simple, open-ended questions.
- Listen 90%, talk 10%.
- Let participants set the agenda.
- Use the participants' own words.
Empathy, a sidenote
Spend 5 minutes generating possible questions as a team.
Lunch
Photo by Christopher Jolly
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Define
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Point of View =
User + Need + Insight
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How might we increase the number of children visiting our eye clinic?
How might we create a clinic experience that makes children feel like adults?
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"The user"
design for everyone / design for no one
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8 Minutes
Develop Multiple Options
How = Action
Might = Possibility
We = Together
How might we design a pop-up learning experience that provides an opportunity for *risk and responsibility* (insight) and amplifies *a connection with other students*?
How might we [ ] make *waiting for the light rail* *an opportunity to learn and practice microskills*?
Sound Ball
Stories, by Word
Stories, by Clap
Dr. Proverb
Photo by Dean Hochman
Ideation: The Basic
- Begin with a few minutes of quiet brainstorm
- Channel the right brain. Gamestorm.
- Defer Judgment: Don't block.
- Go for quantity.
- Yes, And: Build on the ideas of others
- Use the Powers of Ten
- Encourage Wild Idea
- Stand, move, keep the blood flowin
Ideation Horizon
Circle
- What was something new you learned?
- What was hard?
- What from today would you like to bring back to school?
- What are you excited to do tomorrow?
Photo by Jeremy Perkins
DESIGN THINKING SUMMER STUDIO
DAY 2
Wifi: event0089
PW: H7E2/E4A6/E2F7
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OVERNIGHT MAIL
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ENDING IDEATION
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To inspire active, joyful learning while nurturing and challenging our students to develop the character, creativity, and skills necessary to navigate the future with confidence.
Photo by Aaron Burden
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Task
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Maintenance
Photo by Cesar Carlevarino Aragon
THE WATERLINE MODEL.
On a scale of 1 to 5
- Rate how well your team is working together.
- Rate your contributions to the team.
- Your comfort level sharing 1 and 2 with your team
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Prototype
Photo by Jo Szczepanska
Prototyping is building to think.
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A prototype is a disposable tool, used not only to validate ideas, but to generate them. By making something tangible, it allows you to test, share, question, and build upon your ideas.
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Isolate the variable you would like feedback on.
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Make many quickly.
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Don't forget the Paul Hoover Story
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Types of Prototypes
- A tangible model
- A floor plan
- A storyboard
- A role play
- A mock up / smoke est
- A film
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PROTOTYPE 1
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Iterate 1
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Critique
Presenting for Critique
- Who is your user?
- What is their need / problem?
- What is your solution?
- What is an element or variable you find impactful?
- What is an element or variable you would like feedback on?
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I like...
I wish...
What if?
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LUNCH
Photo by Hermes Rivera
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Novel Engineering
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Integrating Design Thinking
- Teach Design Thinking
- Facilitate Design Thinking
- Facilitate a Design Method
- Cultivate a Design Mindset
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10 years from now, what concepts or ideas do you want your students to remember?
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Who would they be designing for?
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List Involvement
- Who / What would inspire students?
- Who / What would inform students
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What methods might be useful?
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Journey Mapping
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