Connections: standing in a circle, someone goes in the middle, tells us about themselves when they say something we have in common (or a "connection" with) we clap and we switch spots, sit down until everyone has gone.

general expectations

- arrive 10 minutes before your shift

- being "present" 100% available throughout your shift. Zero cell phone or laptop usage as it distracts from your primary focus. Feel free to bring any unobtrusive homework or study materials to your shift.

- there should be no students/friends behind the desk (as outlined in your expectations/contract) important information that only you will be privilege to.

- no full meals at the desk.

- stay until your replacement arrives (if applicable)

dress code

- professional pants: any article of clothing that does is/not inappropriately revealing, ragged, and/or containing holes in the material and/or skin tight and/or contains profanities.

-locations (doesn't mean this is the building you are placed in); student cards

- pink and blue cards (sheet - bring this with you)

- non volunteers, hand in/sign waiver and give name tag... busy? only name tag

putting it simply: you are to check every persons ID to verify whether or not they are a resident or guest based on the building list.

- student card, passport, drivers license, canadian citizenship with photo, - you can accept health card but can't ask

- check in with the RA on duty

- pencil case

- "TABS"

- template for guest sign in (acceptable ID, assess students as they come in)

- wristbands (you will fill these out - put date, resident's name and room number, guest's name and id and date) in the black sharpie that will be provided

- rent games have to bring back within 24 hours

- WIRC

-RA's

-remain calm and diffuse the situation. write down their name and description contact the ra on duty, take care of yourself first


-grab the guest sign-in book and exit the building. Once outside, check in with the RA on Duty and wait for further instructions.

- tab, will be an image; name; student number (each building is different - you should be checking this at the beginning of each of your shifts) - if these students try entering the building contact the ra on duty

1. There is about 10 students lined up at the desk. You know that there are some students who live in the building and some who look as though they might be guests. Some students begin to complain about how long the process is taking. What do you do?

2. A student walks right by you when you ask to see their card. When you call them back, they become difficult. What should you do?

- biweekly and in arrears

- CC me in the e-mail indicating shift and date, also fill this in on the hard copy of the schedule found in the buildings

- separate move in day schedule; may not be in the building you are placed in.