document requesting an investigation into school district's compliance with IDEA
any person or organization may file
findings and conclusions on how IDEA was not followed
decision MUST be reached before 60 calendar days
supporting facts must be substantial and credible
IDEA does not require an appeals process
investigation and decision are provided at the cost of public expense
complaints MUST: include outlined information, follow state requirements, be provided to the district in question, consider the district's response to the claim