DEFAULT SETTINGS- are the best choice when e-mailing someone whose technology tools are unknown to you. Some e-mail
programs cannot "read" fancy fonts, unusual colors, or unique formatting.
FLAMING- - sending an angry e-mail message -- always is unacceptable. Reread every e-mail you write before sending it,
to make sure your message won't be read as "flaming."
WARNINGS- about murderers in malls, recalled medications, computer viruses, or similar terrifying tales invariably are
false. If you feel that you must forward one, check it out first at sites such as Urban Legends.
EXTRANEOUS INFORMATION- characters, e-mail addresses, subject lines, and repetitious text waste time by forcing
recipients to scroll through many lines of e-mails to find the meat of the mail. When forwarding an e-mail, delete all
unnecessary text and graphics.
YOUR TONE- in an e-mail should reflect who the recipient is, not the communication medium you're using. Many users see
e-mail as an informal method of communication; it is not. While an informal tone is appropriate for a friend, a more
formal tone should be used to communicate with your scout leader or a college admissions officer. An extremely formal
tone is appropriate for someone you hope not to hear from again!
ZIP YOUR LIP!- ! E-mail is personal correspondence. You should never -- without permission from the sender -- quote
publicly from, or forward to a public forum, a private e-mail sent to you