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Email Etiquette

Published on Nov 18, 2015

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PRESENTATION OUTLINE

Email Etiquette

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3 Things to Remember

  • Proof Read
  • Be Efficient
  • Be Polite
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Subject Line

  • Refers to Topic of Email
  • Short and Concise
  • Is Not Left Blank
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Email Heading

  • Email Heading: Greeting of the email
  • Dear Elmer,Hi Elmer!
  • Hi Elmer!
  • To whom it may concern:
  • Hi Elmer, ***
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Dear Elmer,
Most Common

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Hi Elmer,
Casual; Used to Reply

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To whom it may concern:

  • Very Formal
  • Used when unsure who you are emailing
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Hi Elmer!
Very Casual!! Fun!!

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Body of Email

The BULK of what you are saying in your email

Body of Email

  • Let the person know why you are emailing them
  • (Be Efficient)
  • Provide details as needed
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Body Of Email

  • Don't overdo it
  • Don't go on and on ......
  • Do get to the point
  • Do keep it moving

Email Closing

  • New line
  • Inviting
  • Appropriate

Closing

  • Thank you Elmer,
  • Sincerely,
  • I look forward to hearing from you.
Photo by Leo Reynolds

Name

  • Elmer
  • Elmer Smith
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Oops!

  • Plz dnt mispel wordz
  • It macks it harder two read.
  • Dubble check you're work
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GMAIL
Business world says this is most professional email account
firstlast@gmail.com

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To Know

  • RE: Reply
  • FWD: Forward
  • Reply All
  • CC/BC
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Reply (RE)

  • Reply to sender
  • Two way conversation
  • Reply All: Replies to all people who received email

FORWARD (FWD)

  • Sending email on to another person
  • Can still CC or BC, change title of email, etc.
  • NEEDS INFORMATION W/ FORWARD!!!
Photo by Ninja M.

Carbon Copy (CC)

  • Sends the same email to an additional person
  • Ex) CC: Boss
  • The person who receives it sees when there is a CC.

Blind Copy (BC)

  • You don't want receiver to know you have also sent this to someone else.
Photo by Ninja M.

PRACTICE

  • When is a time you would BC someone?
  • If you are CC'd in an email should you reply? Why?
  • Why would you forward an email?

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