Giving and Receiving Feedback

Giving and receiving feedback helps you and your staff

You'll create a productive workforce

Staff members will be happy

You'll create successful team relationships

You'll develop your team

GIVING FEEDBACK

GIVING FEEDBACK

• Describe specific situation and behavior
• Explain impact of behavior
• Pause to answer questions and clarify
• Colloaborate on solutions

Receiving Feedback

RECEIVING FEEDBACK

• Listen carefully without interupting
• Avoid objections
• Ask questions to gain clarity and understanding
• Thank other person for the feedback
• Discuss implimentation of solutions

REMEMBER!

It's a two way conversation