Governors Avenue Animal Hospital/
Delmarva Equine Clinic

Desired Future State

• Everyone gets along, the team is happy
• Everything flows, runs smoothly
• We all work as a team
• We have the opportunity to do our best work everyday
• We all communicate effectively

Desired Future State (cont.)

• We want GAAH/DEC to be seen as "the best"
• We want to practice high quality medicine
• Exceed our client's expectations
• Take exceptional care of the animals we serve

Core Values:

• GAAH: Service, Education, Respect
• DEC: Excellence, Integrity

Good To Great

Untitled Slide