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Slide Notes

Mundy
OPEN WITH THE CONFERENCE CALL...VIDEO PROJECT MANAGEMENT...CAT HERDING...CALL IT WHAT YOU LIKE.CATS MAY OR MAY NOT BE PEOPLE...COULD BE...STAFF OR CLIENTS OR INVESTORS. CATS MAY ALSO BE REPORTING REQUIREMENTS, BENCHMARKS, POTENTIAL OR REAL RISKS. WE ARE ALL CATS DEPENDING ON THE ARENA...

Herding Cats

Published on Nov 20, 2015

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PRESENTATION OUTLINE

HERDING CATS

Building Responsive Communication
Mundy
OPEN WITH THE CONFERENCE CALL...VIDEO PROJECT MANAGEMENT...CAT HERDING...CALL IT WHAT YOU LIKE.CATS MAY OR MAY NOT BE PEOPLE...COULD BE...STAFF OR CLIENTS OR INVESTORS. CATS MAY ALSO BE REPORTING REQUIREMENTS, BENCHMARKS, POTENTIAL OR REAL RISKS. WE ARE ALL CATS DEPENDING ON THE ARENA...

CONNECTING

THE UNCOLLECTED
Mundy- Connecting the Unconnected can be difficult at best. Long distance professional relationships are possible but take specific, strategic methodology to keep stakeholders engaged.
Photo by Cast a Line

GEOGRAPHY Be Like...

CHARLA
Geography can present a myriad of other issues. Nuances of conversation are lost. Misunderstandings occur more quickly over distances. Conflict can escalate more quickly when you are not face to face. Easy to damage relationships. (like that time when you Hit Reply To All when you should have hit Delete?). And by not seeing someone on a daily basis, it takes a longer period of time to rebuild broken trust.
Photo by Kiwi Tom

Consortium for Healthcare Education Online

CHARLA
QUICK OVERVIEW OF PROJECT. 5 STATES. 8 COLLEGES. $14.2 MIL. TO DEVELOP ONLINE AND HYBRID HEALTHCARE PROGRAMMING TO GET PEOPLE BACK INTO THE WORKFORCE. ANSWER TO DOL, COLLEGE PRESIDENTS, STATE LEVEL GOVERNMENT...

Five States

8 Colleges
Name each college and location:
FVCC, Kalispell MT
GFC MSU Great Falls, MT
Kodiak College AAU, Kodiak Island, AK
LCCC, Cheyenne, WY
LATI, Watertown, SD
OJC, La Junta, CO
PCC, Pueblo, CO
RRCC, Arvada, CO
Photo by peripathetic

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CHARLA
3793 MILES BETWEEN SOME OF CHEO COLLEGES

Responsive Communication

In Project Management
MARIA
discuss evolution of communication from information dissemination web ex, newsletters, emails) to problem solving round tables broken down to specific groups and info pushed out to the larger group via Executive monthly and quarterly reporting - breaking down further to one on one conversations and f2f meetings as needed. 3 minute Talking emails replaced 60 minute web ex meetings
Photo by Mark Fischer

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MARIA
Stay focused on the why of the work...the people. Whether that includes staff, students, customer or clients, the feds, tax payers, contractors. It's about the people.

MEET THEIR NEEDS

 
MARIA
Humor in the workplace. Use your Manners. Mess up Fess Up. Come prepared. Keep promises Share your toys. Ask instead of Tell. Eliminate the posturing without eliminating the professionalism - by celebrating often, acknowledging strengths, being a little vulnerable.
Photo by Wayan Vota

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MUNDY
Authentic delivery. Genuinely caring about groups' needs.

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CHARLA and MUNDY
Introduce Tools...standard larger communication stuff like newsletters, Facts Sheets, email, monthly exec summaries to quarterly reports. Meeting all audiences where they are. blah, blah, blah... Then step it up to interactive Dashboards. Regularly updated Performance Benchmarks. Online Meetings -- conversation on how these meetings go bad and what we did about it. Talking Video. Basecamp sites that cater to the various groups (Leads, Coaches, IDs). F2F

Mundy - why you like to see projects ranked next to each other
Charla - why sometimes it is only about your own site level project
Tools need to match both needs

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CHARLA
THE CATS ARE THE GOOD GUYS. HELP CONSTITUENTS BY MEETING THEIR NEEDS, MEETING THEM WHERE THEY ARE, PUTTING OWN EGO ASIDE, BEING WILLING TO MAKE CHANGES AS THINGS EVOLVE

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MUNDY
HAPPY, COMMUNICATIVE TEAMS = PRODUCTIVE, SUCCESSFUL PROJECTS

Armando.Burciaga@rrcc.edu
Charla.Merja@gfcmsu.edu
Maria.Fieth@pueblocc.edu

ALL
Q and A
Contact Info.

Maria take questions concerning specific project developed forms
Mundy - why
Photo by Si Jobling

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CHARLA
May not need to say anything...
(Add disclaimer and CCBY visual)

Maria Fieth

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