HISTORY OF HOSPITALITY INDUSTRY

WHAT IS HOSPITALITY??

Lashley and Morrison (2000) state that, "hospitality is essentially a relationship based on hosts and guests"(p.15)

Jones (1996) said that "hospitality is made up of 2 distinct services, which are the provision of sustenance for people eating away from home"

THE FIRST HOSPITALITY CONCEPT?

Xenia -- Ancient Greek concept of hospitality

IN ANCIENT ROMAN

IN ANCIENT PERSIA

IN 1282 IN FLORENCE ITALY

• The great innkeepers hospitality into a business
• In 1290,86 inns were members of the guild
• Inns became licensed
• Inns were sold by auction
• Inns belonged not to the innkeepers but to the city

IN THE LATER YEARS OF THE ROMAN

• Taverns and inns provided shelter
• Accommodations were still primitive
• No stables for the horses

RENAISSANCE

PAIJAMNS THE BEST

DURING THE 16TH TO 18TH CENTURY

IN THE LATER 18TH CENTURY

Untitled Slide

HILTON HOTELS CORPORATION

POST WWII

1990S: ENTER DIGITAL AGE

HOSPITALITY NOWADAYS

• International
• Mutlt-cultural
• Adnace technology

SUSTAINABILITY

• Environment Conservation
• Economics Development
• Social Responsibility

THANK YOU