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Slide Notes

dogma - common theory that people will act in best self interest - BS!

smoke, gamble, drink too much, yell at each other, have confrontations with boss, make bad decisions, decisions around healthcare and cost

we can cognitively/intellectually reason things out

but most of our major decisions are made on emotions

think about big decisions in your life - how emotional were those decisions?

harness the power of those emotions for better decisions/interactions

How to be more successful than smartest in the room

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PRESENTATION OUTLINE

HOW TO BE MORE SUCCESSFUL THAN THE SMARTEST PERSON IN THE ROOM

dogma - common theory that people will act in best self interest - BS!

smoke, gamble, drink too much, yell at each other, have confrontations with boss, make bad decisions, decisions around healthcare and cost

we can cognitively/intellectually reason things out

but most of our major decisions are made on emotions

think about big decisions in your life - how emotional were those decisions?

harness the power of those emotions for better decisions/interactions
Photo by kugel

Untitled Slide

When we are in school and entering the work world we are told that we need to be the smartest. There is a huge focus on competency and intelligence.

But there is a significant disconnect between what we are told and the reality of the world and your success in it.

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Average IQ people outperform high IQ people 70% of the time

Forbes - January 2014
Emotional Intelligence 2.0 - Travis Bradberry

It is not the IQ that is the differentiator.

There are a variety of soft skills that have a much more dramatic impact on overall success in the workplace

Photo by clappstar

75% of long-term job success depends on soft skills

further evidence
According to CEOs surveyed as part of Stanford Research institute and Carnegie Melon Foundation

Story of guy from undergrad = super smart but zero people skills

manage a team, work on a project team and get through conflict, realize that some habits are annoying to others?

90% of top performers also high in EI
People with high EQ make more money ($29,000 more per year than people with lower EQ)
Photo by JD Hancock

volatility
uncertainty
complexity
ambiguity

Photo by tanya_little

Strategic business challenges

  • Branding
  • Engage customers
  • Relationship management
  • Innovation
  • Adaptability
  • Customer service/Service delivery
Forbes article

How do we meet these challenges?

Not to say intelligence and smarts are not needed! they are very important, but it is easy to see that intelligence is not the only skill needed

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What They Need Now

Workforce.com Training & Development Trends report

overlay needs of staff with needs of organization

Collaboration
Critical Thinking
Learning Agility
Accountability
Emotional Intelligence

Photo by sciencesque

10 Things successful people do differently

  • Commit to goals
  • Persist until they acheive them
  • Take responsibility
  • Work hard
  • Find people who are doing what they want and emulate them
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10 Things successful people do differently

  • Believe in themselves and their vision
  • Take care of themselves
  • Rest and recharge
  • Constantly learn
  • Make mistakes and learn from them
what things would you add to this list from your experience
Photo by lautsu

#1 EQ

Being smart about emotions

the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically

volatility/uncertainty/ambiguity

drives fear/clouds our thinking, hurts relationships
Photo by illuminaut

Two most important Factors: warmth and competence

Amy Cuddy - Harvard B School Social Psychologist

most are focused on establishing competence
but warmth is by far more important

build trust then competence comes into play

Untitled Slide

  • Take time to notice how you are reacting
  • Evaluate - yourself/other
  • Make choices

Mark Abate

Haiku Deck Pro User