Individual Presentation

The Case Study

• 8.2 Dell Gets Closer To The Customer
• 6.2 Argos Uses E-Supply Chain Management for Customer Convinience

Question 1

• What are the most valuable things in relation to digital business innovation you have learned from the cases selected?

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• Dell's streamlined business model
• Made To Order Approach
• Value Chain Model (Accenture, 2009 )

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• Argos "check and reserve" system
• Multichannel Marketing Expansion through data analysis
• Advance Inventory Planning (Accenture, 2009)

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• Both Cases Extends Customer Involvement
• Data Transparency

Question 2

• How can you apply those lessons learned from the selected cases to your own experience at work or to a practical situation?

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• Evaluation on Suppliers
• Customer Experience improvement by involvement
• Intergrating System and process to achieve maximum efficacy

Question 3

• How have the cases selected enhanced your understanding of entrepreneurial opportunities in digital business?

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• Opportunities lies on system and process systems intergration solution
• Multichannel Approach can be achieved with systematic infrastructure analysis

Question 4

• How what you have learned from the cases may affect your future career development?

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• Innovation comes systematically
• Information Is key

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