Knowledge Base - online help

Published on Nov 18, 2015

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PRESENTATION OUTLINE

SAVE THE ENDANGERED

SAKAI CLE ONLINE HELP
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OPEN SOURCE HELP SYSTEM

BY EDIA
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AGENDA

CLECC

NEAL CAIDIN

ODG

ALAN BERG

IDEA AIDE EDIA

JAEQUES KOEMAN

DUTCH SAKAI COUNCIL

PURSUE COMMON AGENDAS

HISTORY AND INITIAL REQUIREMENTS

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KB SOLUTION & DESIGN

BY EDIA

CONTEXT SENSITIVE

TO SITES, TOOLS, PERMISSIONS, LEVEL OF EXPERIENCE
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KEY FEATURES KB-TOOL

SEARCHING & VIEWING, AUTHORING, CONTEXT

SEARCH & VIEW: BROWSE

TOOLS, USER TYPES, PERMISSIONS, DIFFICULTY

SEARCH & VIEW: SEARCH

FULL TEXT AND LEMMATIZED QUERY

SEARCH & VIEW: VIEW

REFERENCES, RATING, COMMENTS

CONTEXT: SINGLE TOOL

CORRESPONDS TO CURRENT SITE PERMISSIONS

CONTEXT: SITE

SENSITIVE TO ACTIVE TOOLS ON A SITE

AUTHORING

ADD, EDIT, DELETE ARTICLES WITH KNOWLEDGEBASE.EDIT

AUTHORING: ADD MEDIA

VIDEO OR OTHER RESOURCES

AUTHORING: PERMISSIONS

CREATING THE FILTERS

AUTHORING: REFERENCES

LINK ARTICLES

CURRENT STATUS

WHY REPLACE CURRENT HELP

GOOD IN CURRENT HELP

NOT A PUBLISHER PLATFORM

WHAT IS NEEDED TO REPLACE

DOES KB MEET REQUIREMENTS

WORK TOGETHER

HELPTOPIA

ONE SINGLE WORLDWIDE FEDERATIVE REPOSITORY
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HELPTOPIA

JOIN THE BOF

2:00 - 2:45 GASLAMP

HELP US

THANK YOU
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Jaeques Koeman

Haiku Deck Pro User