I’ll bet most of the companies that are in life-or-death battles got into that kind of trouble because they didn’t pay enough attention to developing their leaders.
I think that the best training a top manager can be engaged in is management by example. I want to make sure there is no discrepancy between what we say and what we do.
It is up to the leader to create a healthy environment where people are not afraid to fail. Mistakes
should be seen as an integral part of the organizational process. They are a normal part of striving
for excellence.
Leadership is a posture and a choice, not a role that must be bestowed on you. Step up and be a leader when no one is watching or expecting you to do so.
A true leader has the confidence to stand alone, the courage to make tough decisions, and the compassion to listen to the needs of others. He does not set out to be a leader, but becomes one by the equality of his actions and the integrity of his intent.
True leadership lies in guiding others to success-in ensuring that everyone is performing at their best, doing the work they are pledged to do and doing it well.
You gain strength, courage and confidence by every experience in which you really stop to look
fear in the face. You must do the thing you think you cannot do.
The more excited and committed you are to your work, the more excited and committed will be the
people around you. The leader always sets the tone for the department or organization.
We should be careful to get out of an experience all the wisdom that is in it - not like the cat that sits on a hot stove lid. She will never sit down on a hot lid again - and that is well; but also she will
never sit down on a cold one anymore.
Outstanding leaders go out of the way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.