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LEAN OFFICE
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Published on Nov 21, 2015
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PRESENTATION OUTLINE
1.
LEAN OFFICE
CHAD ARCAND @OPEXCREATIVE
Photo by
jyri
2.
WHY LEAN OFFICE?
Photo by
Stuck in Customs
3.
Speed and Flexibility to quickly modify business processes and practices are required to stay competitive.
Photo by
ecstaticist
4.
OTHERWISE THIS MAY BE YOUR FUTURE
Photo by
ChaoticMind75
5.
WHAT DOES IT LOOK LIKE?
Photo by
KaiChanVong
6.
IDENTIFYING WASTE & ELIMINATE
CONTINUOUSLY
Photo by
DaveBleasdale
7.
THINK FLOW & TEAMWORK
Photo by
nepalgatewaytrekking
8.
DO YOUR PROCESSES FLOW LIKE THIS?
COMPLEX AND IN MANY DIFFERENT DIRECTIONS
Photo by
kevin dooley
9.
OR MORE LIKE THIS?
EVERYONE CAN CLEARLY SEE WHERE THEY ARE GOING AND WHEN THINGS GO WRONG
Photo by
Hammonton Photography
10.
WHAT STOPS, PAUSES OR REDIRECTS FLOW?
Too Many Meetings
Excessive E-Mails
Outdated Systems
Non-compatible Software
Poor User Interface Designs
Photo by
thor_mark
11.
THE LIST GOES ON
No Standard Processing
Poor Communication
Rework Loops
System Down-Time
And Keeps Going.......
Photo by
coriolinus
12.
WHEN THINGS GO WRONG
EVERYONE KNOWS WHAT TO DO
Photo by
bossco
13.
CUSTOMER FOCUSED
ALL CUSTOMER FLOWS ARE KNOWN AND CONTINUOUSLY IMPROVED UPON
Photo by
rachaelvoorhees
14.
TEAMS WALK THE PROCESS OFTEN
looking for barriers to flow
Aware of hand-offs and info queue areas
Identify opportunities to eliminate waste
Can tell if they are ahead or behind
Photo by
milena mihaylova
15.
TEAM ALIGNMENT
All Employees know the Vision
Key Objectives Communicated & Understood
Collaboration Between All Functional Areas
Key Metrics Identified and Status Changes Shared with Team
Photo by
freefotouk
16.
TEAM PROBLEM SOLVING
LEARN AND SOLVE ISSUES TOGETHER
Photo by
xavi talleda
17.
IDEAS
IDEA GATHERING FROM ALL ARE FREQUENTLY REVIEWED/IMPLEMENTED BY THE TEAM
Photo by
DELLipo™
18.
METRICS
ARE CAPTURED, SHARED, & ISSUES SOLVED TOGETHER
Photo by
Nouhailler
19.
MISTAKE PROOFING
MAKING IT IMPOSSIBLE FOR ERRORS TO OCCUR
Photo by
rosipaw
20.
AUTOMATE
ENSURING THAT IT ELIMINATES WASTE AND DOESNT CREATE MORE
Photo by
qthomasbower
21.
ELIMINATION OF TIME WASTING BUSY WORK
You Know that Work that Adds No Value
Mostly to Keep Making People Look Busy
However,
Eventually it becomes Standard and Built into Resource Requirements
Photo by
ROSS HONG KONG
22.
EXTRA CAPACITY??
Grow the Business
Add Additional New Product-Service Lines
Enhance Customer Experience
Innovate
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aresauburn™
23.
CELEBRATE SUCCESSES
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acearchie
24.
CONTINUOUS JOURNEY
WHAT CAN I DO BETTER TOMORROW?
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cmh2315fl
25.
OPEXCREATIVE.COM
LEAN PROCESS DESIGN CONSULTANTS
Chad Arcand
OpexCreative.com
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