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Listening And Understanding

Published on Nov 21, 2015

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PRESENTATION OUTLINE

HABIT #5

SEEK FIRST TO UNDERSTAND, THEN TO BE UNDERSTOOD
Photo by johnnybelmont

POOR LISTENING SKILLS

  • Pretend listening
  • Selective listening
  • Word listening
  • Self-centered listening
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sTAND IN THEIR SHOES

  • Understand where they come from
  • Don't probe the speaker
  • LISTEN
Photo by Lisa Norwood

ARE YOU MIMICKING?

  • Using the same words
  • Cold and indifferent
Photo by Todd Ryburn

aRE YOU MIRRORING?

  • Repeating words
  • Using your own words
  • Warm and caring

Tips:
1. See how long you can keep eye contact with the person you're talking to... Without it being weird.

Photo by arun skariah

Tips:
2. when you go out, sit down and people watch.

Photo by Werner Kunz

Tips:
3. Try mirroring and mimicking the people you interact with.

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Tips:
4. Stop and ask yourself which of the five poor listening skills do you have and how can you improve on them?

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Our listening skills:
We believe that our listening skills are good, we say this because we interact and state our opinion in conversations.

Photo by lanuiop

QUESTIONS OR COMMENTS?

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