1 of 10

Slide Notes

DownloadGo Live

Love Your Customer?

Published on Nov 19, 2015

No Description

PRESENTATION OUTLINE

Love Your Customer?

Executive insights on Customer Service By Mark Pikus
Photo by brian hefele

"We see our customers as invited guests to a party, and we are the host.." -Jeff Bezos

"The customer experience is the next competitive battleground"

- Jerry Gregoire
Photo by tylluan

"In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. - Doug Warner

Photo by Avatarmin

"Your most unhappy customers are your greatest source of learning."

- Bill Gates
Photo by nffcnnr

"Make your product easier to buy than your competition."

Mark Cuban

"Every contact we have with a Customer influences whether or not they'll come back

we have to be great or we'll lose them." - Kevin Stirtz

"Don't try to tell customers what they want." - Gene Buckley

Photo by frankieleon

"Customer Service is just a day in, day out ongoing, never ending, unremitting,

perserviring, compassionate type of activity." - Leon Gorman
Photo by The U.S. Army

I love Customer Service

See how:  www. markpikus.com  #ElevateYourIT
Photo by Nils Geylen