MANAGING AND MANAGEMENT RESPONSIBILITIES

MANAGERS AND MANAGING

MOVING INTO MANAGEMENT

• Being in charge
• Make decisions
• Responsible for results
• Change in job duties

CHANGING NATURE OF MANAGEMNT

• Managers make things happen
• Managers rarely worked with employees
• Managers now work closely with employees
• Involve employees in important decisions
• Video of Steve Jobs on Management

WHAT IS MANAGEMENT?

• Accomplishing goals
• Effective use of resources

MANAGEMENT ACTIVITIES

• Planning
• Organizing
• Implementing
• Controlling

WORK OF MANAGERS

• Perform same four activities
• Authority over other jobs and people
• Some workers do management activities

SUPERVISOR

• Direct work of employees
• Beginning level of management
• Often perform non managerial duties

EXECUTIVE

• Top level manager
• Spend most time on functions
• Have other managers report to them
• Do most planning and organizing

MIDDLE MANAGER

• Can be different levels
• Spend most time on one function
• Or assigned to specific part of company

MANAGEMENT PYRAMID

AMAZON.COM

• Management style video
• What's new from Amazon?

HISTORICAL DEVELOPMENT OF MANAGEMENT

MANAGEMENT THROUGH AGES

• What resources do we need?
• How and where do we get them?
• Who will be responsible for tasks?
• How will we know if work is satisfactory?

EARLIEST FORM OF MANAGEMENT

• Instincts, intuition and experience
• Little concern for health and safety
• Most work was manual

INDUSTRIAL REVOLUTION

• 18th and 19th centuries
• Machine power replaced human
• Lead to business and social changes
• Greater production
• Longer hours, poor working conditions

CHANGING APPROACHES TO MANAGEMENT

• Management science
• Study management decisions
• Improve operation of businesses

THEORIES OF MANAGEMENT

• Managing is not easy
• Management science lead to theories
• Several theories developed and tested

CLASSICAL MANAGEMENT

• Apply scientific study to business
• Studies the way work is organized
• Increase worker productivity
• Work areas have materials close
• Find most efficient methods and duplicate

ADMINISTRATIVE MANAGEMENT

• Focused on organizing and managing
• Multiple levels of management
• Specialized departments
• Determine specific roles for managers
• Unity of command, unity of purpose

BEHAVIORAL MANAGEMENT

• Improvement through motivating employees
• Human relations management
• Develop positive workplace relationships
• Employees believe they are valuable part
• Theory X vs Theory Y

QUALITY MANAGEMENT

• Improve quality of procedures/products
• Reduce waste, errors, and defects
• Use facts to make decisions
• Continually look for ways to improve
• Training, participation, commitment

MANAGING IN 21ST CENTURY

CHANGES AND CHALLENGES FOR MANAGERS

• Pace of change is fast
• Change is challenging
• Change is often dramatic

WORKERS

• American workforce is more diverse
• Becoming younger (baby boom)
• Women filling higher level positions
• More educated workforce

WORK

• Organized around processes or projects
• Requires collaboration and teamwork
• Less physical tasks, more intellectual
• Think critically, solve problems
• Focus on technology, cultural differences
• Smaller businesses can compete

BUSINESS COMPETITION

• Rivalry among companies for customers
• Competition has no borders today
• Overseas companies more efficient
• Workforce costs less, different laws
• Less expensive production methods

TECHNOLOGY

• Driving changes in business
• Provides constant contact with customers
• Increase communication between employees
• More employees commute or work at home
• More access to information

MANAGEMENT STRATEGY

• Carefully developed
• Approach to leading an organization
• Must be appropriate for each business
• Affected by environment and resources

Untitled Slide

MOVING INTO MANAGEMENT

• Challenging and exciting
• Demanding
• Energetic and well prepared
• Demonstrate commitment to company
• Understand management principles