Mary Ann Baleva

MISSION
To Identify, Prepare, and Manage the development of new businesses

Sr Consultant for Business Development

• Manage processes necessary for new businesses to succeed
• Provides leadership to ensure that service levels are met
• BPO Industry experience: 12 years

SKILLS

• Exceptional ability to manage and support large teams
• In-depth knowledge and understanding of the BPO Industry
• Strong self-management, judgement, and decision-making
• Strong analytical and interpersonal skills
• Excellent verbal & written skills

BACKGOUND

ACHIEVEMENTS

• US$21K/month NET revenue for a 15-seater account
• Promoted as Director of Operations within 2 years
• ISO 9001:2008 Auditor assistant
• Six Sigma methodology practitioner
• Smarter than the average person :)

KEY FACTS

WHAT I DO OUTSIDE OF WORK

HOW TO REACH ME