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Measuring Sources Of Brand Equity: Capturing The Consumer's Mindset

Published on Nov 19, 2015

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PRESENTATION OUTLINE

CAPTURING CONSUMER MINDSET

WISNU NUGRAHADI - IMAN AZKA - VINNO ZAHRAN - RAHMANDIKA ILHAM
Photo by szeke

WHAT IS BRAND EQUITY?

Photo by Mylla

MEASURING SOURCES OF BRAND EQUITY

Photo by pni

QUALITATIVE RESEARCH TECHNIQUES

Photo by trevor.patt

FREE ASSOCIATION

Photo by VinothChandar

PROJECTIVE TECHNIQUES

I
Photo by Zuhair Ahmad

COMPLETION & INTERPRETATION TASKS

Photo by garryknight

COMPARISON TASKS

Photo by djwudi

COMPARISON TASKS

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BRAND PERSONALITY AND RELATIONSHIPS

WHO WOULD THE BRAND BE LIKE IN PERSON? WHAT WILL IT SAY?
Photo by twm1340

BRAND PERSONALITY AND RELATIONSHIPS

WHO WOULD THE BRAND BE LIKE IN PERSON? WHAT WILL IT SAY?
Photo by twm1340

QUANTITATIVE RESEARCH TECHNIQUES

Photo by kjetikor

QUANTITATIVE RESEARCH TECHNIQUES

Photo by kjetikor

AWARENESS

THE STRENGTH OF THE BRAND IN MEMORY
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RECOGNITION

IDENTIFYING THE BRAND

RECALL

Photo by Liam Higgins

IMAGE

Photo by theqspeaks

SPECIFIC, LOWER LEVEL BRAND ASSOCIATIONS

BRAND PERFORMANCE

Photo by Tyler Card

1. PRIMARY CHARACTERISTICS & SUPPLEMENTARY FEATURES

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2. PRODUCT RELIABILITY, DURABILITY, & SERVICEABILITY

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3. SERVICE EFFECTIVENESS, EFFICIENCY, AND EMPATHY

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4. STYLE AND DESIGN

5. PRICE

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BRAND IMAGERY

USER PROFILES

USER PROFILES

PURCHASE SITUATIONS

USAGE SITUATIONS

Photo by Leo Reynolds

PERSONALITY AND VALUES

Photo by Will Montague

HISTORY, HERITAGE, AND EXPERIENCES

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HISTORY, HERITAGE, AND EXPERIENCES

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GENERAL, HIGHER-ORDER BRAND ASSOCIATIONS

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BRAND JUDGEMENTS

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BRAND QUALITY

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BRAND CREDIBILITY

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BRAND CONSIDERATION

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BRAND SUPERIORITY

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BRAND FEELINGS

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WARMTH

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FUN

Photo by Nanagyei

FUN

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EXCITEMENT

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EXCITEMENT

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SECURITY

Photo by vishwaant

SOCIAL APPROVAL

SELF RESPECT

Photo by Trojan_Llama

KEY SUCCESS CRITERIA

Photo by VinothChandar