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Mythbusting

Published on Nov 22, 2015

Mythbusting for online communities. Separating the fact from the fiction when it comes to branded communities.

PRESENTATION OUTLINE

Mythbusting

online communities edition

"If you build it

they will come"

Nope.

Invite them to build it with you.

"Forums

are dead"

No again.
Social Media Explorer found that forums were one of the main areas of conversation in every sector they analyzed*

"No one wants

another login"

Welcome to 2014

Most communities offer social logins

"Trolls & spam

are inevitable"
Photo by kewl

Not so much.

Most members are there to be helpful**

"Communities

run themselves"

Healthy communities

need attention & care

"Everyone's

already on Facebook"

Ello MySpace.

Nothing is set in stone. Ever.***

"Numbers

are the most important thing"

Which is better? A tight group of 100

business partners, or a list of 10,000 "followers"?

"There's no

ROI in community"

Pacesetting companies

are more likely to collaborate w/customers****

Notes

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  • Photo Credit: Andrew Feinberg via Compfight cc
  • ***It's all about providing value to your members.
  • Photo Credit: JD Hancock via Compfight cc
  • ****IBM Study: CMO Insights from the Global C-Suite

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