PRESENTATION OUTLINE
New Product Preannouncements
Preannouncement: "a formal, deliberate communication before a firm undertakes a particular marketing action such as (..) a product line change" (Eliashberg & Robertson, 1988)
NPP: Announcement made when there is still uncertainty regarding product specs or well in advance of its launch date.
Prevalent theoretical lens in scholarship research on NPPs: Market Signaling
(Spence 1973)
MULTIPLE AUDIENCES: customers, competitors, shareholders etc.
BENEFITS?
- Stimulate demand (customer delay purchases)
- Deter competition
- Reduce customers' costs of switching to a new product
RISKS?
- Cannibalize existent products
- Competitors may react more strongly
- Credibility may be lost if unnable to fulfill the commitment
NPP Tipology
- Vaporware
- Trueware
- Suddenware
- (Ofex and Turut, 2013)
WHEN THINGS GO WRONG
Many preannounced products are introduced with some delay
CHECK POINT
- NPPs are commonly investigated as signalling tools
- Extant literature predominantly focuses on firm behavior's determinants and the effect of NPPs on performance.
- Consumer behavior remains under researched as impacted by NPPs
- We know very little about the consequences of a delay on consumer's judgments.
HOW DOES A LAUNCH DELAY AFFECT MULTILEVEL LEGITIMACY FORMATION IN THE PRESENCE OF AN NPP?
Consumers instead of firms.
Cultural and institutional aspects affected by NPPs.