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Published on Nov 26, 2015

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PRESENTATION OUTLINE

1.

INFLUENCING WITH INTEGRITY

NEURO LINGUISTIC PROGRAMING
Photo by Jean-François Chénier
2.

SERVICE IDENTITY & SERVICE PROVIDERS

Photo by VAN DEN BERGE
3.

PSYCHOLOGY OF SATISFACTION

Photo by pasotraspaso
4.

EMOTIONAL INTELLIGENCE

Photo by Mediocre2010
5.

SELF AWARENESS

PERCEPTUAL POSITIONS
Photo by jacilluch
6.

INSTANT RAPPORT

Photo by Festival of Faiths Louisville
7.

INFORMATION GATHERING & LISTENING

Photo by ky_olsen
8.

NEEDS & CRITERIA

SOLUTION ORIENTATED THINKING
Photo by r.nial.bradshaw
9.

EMOTIONAL CONTROL

Photo by Sergiu Bacioiu
10.

CHUNKING

LAZY LANGUAGE
Photo by stevendepolo
11.

FACT FINDING QUESTIONS

Photo by Veronique Debord
12.

CRITERIA QUESTIONS

Photo by Leo Reynolds
13.

DIRECTIONAL LANGUAGE PATTERNS

Photo by heanster
14.

LINKING STATEMENTS

SEAMLESSLY LINKING 1 IDEA TO ANOTHER
Photo by Dreemreeper
15.

ACTION STATEMENTS

VALUE = EMOTION + BENEFIT + ACTION
Photo by Ricky Flores
16.

CLOSING WITH ELEGANCE

Photo by ChaoticMind75
17.

OBJECTION RESOLVING

Photo by Diacritical

Kristina Vink