No Limits / on / Expected Behavior

Expected Behavior Team

• Tyler - TC saints quarterback
• Dylan - TC voodoo master
• Katie - DM zulu coconut
• Sunil - TC jazz master

Not too, too long ago

• There was a Zuora client. This client had a name. MJ Incorporated. And a Z-Quotes Integration...

Frustration ensued

• Expected functionality handling defaults missing.
• Repetition and manual entering of the same value over and over.
• Sales would even skip or mis-enter standard values
• Pain. Suffering. Manual. Repetitive.

A consultant was brought onboard

• Tyler the technical consultant
• Time was tough
• Custom code, test classes, migration
• Small changes took weeks
• Dependence on custom code and consultant

Hope in a package

• Arrived.
• Today.
• Expected Behavior

Big Easy

• Install, test and deploy
• Add, Change, Delete
• Easy to make your Z-quote defaults easy

Time and Money

• Are Saved.
• For every client.
• FE configuration. No custom apex coding.
• Package install. Code re-use

Minimal Manual

• Number of clicks
• Manual entry
• Configuration
• Engagements with GS

NO LIMITS

• unlimited defaults
• endless client reach / client fulfillment
• money and time saved
• future enhancements
• value added. GS used for infinitely more purposeful assignments

" "

• "clients are expecting this to be an OOB functionality, and when they find out it is a custom code solution... well, it isn't good.." -- Austin
• "(for custom code defaults) we have to then write test classes and migrate this from sandbox to production. It is a pain in the butt" -- Sanjana
• "It's (expected behavior) going to be very helpful, especially for developers" -- Anuj

" "

• "You'll only need to do it [develop] once. Ever." -- GP
• "It will be very helpful, especially for SA's" -- Matt
• "The MOST common customization" -- Don

Demo

• Plugin
• Configuration
• Defaults in action