Organisational Communication

Workplace Democracy

• every member thinks and acts like an owner
• management of work is integrated with doing the work
• quality information must be widely distributed
• social structures must be allowed to grow from the bottom up

"constitutive codetermination"

What is a team-based organisation?

Types of team

• project teams
• work teams
• quality improvement teams
• virtual teams

Communication & team processes

• team roles
• norms
• decision making
• management of conflict
• cultural diversity