Title
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MORE DECKS TO EXPLORE
PRESENTATION OUTLINE
"ENTERPRISE INTELLIGENCE"
EMPOWERING TALENT AND USING NEW DATA
Previous ceo tools available to a larger range of employees (forecasting, coaching, training etc)
Next step:
Volume of data to be analysed
Speed of analysis
Cost of analysis
Machine learning 2016 5 bullions usd investment
Same as internet in the 90’s
Next step:
Volume of data to be analysed
Speed of analysis
Cost of analysis
Machine learning 2016 5 bullions usd investment
Same as internet in the 90’s
Photo by Samuel Zeller
WHEN MODELS LEARN
A SHIFT FROM PROGRAMMATION TO SELF-LEARNING: THE BIRTH OF "IDIOT SAVANTS"
Combination of applications, data and models where models are business rules (approval protocoles) that could be created by machines compared to previously only humans
Idiots savants: machines as narrowly focused employees with great memory and analytical skills but not so great social skills
Idiots savants: machines as narrowly focused employees with great memory and analytical skills but not so great social skills
Photo by kevin dooley
7 STEPS OF SMART SERVICES
- Perception
- Notification
- Suggestion
- Automation
- Prediction
- Prevention
- Situational Awareness
Based on case of AI-enabled hospitals
Photo by Chris Nguyen
5 KEY CONDITIONS FOR SMART SERVICES
- A digital footprint
- Context attributes
- Anticipatory analytics
- Value exchange
- Cadence of delivery
Immersive experience enabling natural/familiar interactions
Designing experiences on the fly
Delivery: one time, ad-hoc, repetitive, subscription-based, threshold driven
Designing experiences on the fly
Delivery: one time, ad-hoc, repetitive, subscription-based, threshold driven
Photo by sergei.tereschenko
AUGMENTING HUMAN INTELLIGENCE
... JUST AS MACHINES AUGMENTED PHYSICAL CAPABILITIES
Augmenting or replacing?
Photo by Markus Spiske
FROM RESPONSIVE TO PREDICTIVE COMMERCE
PERSONALISED AND LIVE CONTENT
Predictive stocking in retail
Store window while passing by
New shoes Strava
New ecosystem for commerce holistic/integrated built around the human rather than built around a particular device/app/brand
Consolidation?
What about privacy? Data protection?
Is the enhancement worth it? The consumer will respond
Bottom line: value proposition
Store window while passing by
New shoes Strava
New ecosystem for commerce holistic/integrated built around the human rather than built around a particular device/app/brand
Consolidation?
What about privacy? Data protection?
Is the enhancement worth it? The consumer will respond
Bottom line: value proposition
Photo by Images_of_Money
THE CASE OF "STITCH FIX"
HUMANS, "AUTO-STYLER" AND "FRANKENSTYLES"
250 mio usd in revenue in 2015 and growing
Combining AI and human expertise (2800 stylists)
Parallel with travel agencies
Lives and dies by the quality of the suggestions
Using structured and unstructured data
Combining AI and human expertise (2800 stylists)
Parallel with travel agencies
Lives and dies by the quality of the suggestions
Using structured and unstructured data
Photo by djwtwo
