John: There are so many SPAM mails in the ticketing system, shall I simply delete them ?
Henri: No, no, no, we love SPAM, that’s a great indicator of on going criminal activities. Sort them out by topic, identify useful indicators (like URLs, attachments, mail server IPs, etc.) and write them down in the comment section. Paul, who works on a spamtrap, will have a useful dataset to start with. He should be ready in a few weeks time.
H: We have identified a huge data leak via AIL, can you take this over John and contact the ‘victims’ ? Serge and myself we have to handle another incident.
J: Oh? Sure! What is AIL ? H: Paul will explain you...