M.I.

Objectives

• Review and reinforce previous Learning
• Explore and develop advanced Reflections
• Critique Change Talk

Day 1

• Advanced Reflections
• Bias
• Summaries

Day 2

• Change Talk
• Blame
• Dancing with Discord

Change Talk

D.A.R.N.

D.A.R.N.

• (D)esire - My overall goal is….
• (A)bility - I believe I can do it….
• (R)eason - Because I care about my kids...
• (N)eed - If I don’t change I’m in real trouble...

C.A.T.

C.A.T.

• (C)ommitment - I will make this change...
• (A)ctivation - I know someone who can help me…
• (T)aking Steps - I will see the doctor on Tuesday...

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Hill of Change

• Can you tell me about your chart?
• - Use OARS to explore
• ... goal for the future? (Desire)
• Why? (Reason)
• .... gone well in the past? (Ability)?
• Is there consequence to not achieving your goal? (Need)?

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Change Talk

Change Talk

Change Talk

• What Change?
• Reasons?
• How?
• Ruler
• Summary
• Do Next?

Change Talk+

• No Change
• Looking Back
• Looking Forward
• Goals, Values, Priorities

Change Talk+

• If you do not change, what will the situation look like in a year?
• Can you think back to a time when you felt successful: what has changed?
• What might things look like if you did achieve your goal?
• What do you consider to be your most important value? How does [behaviour] fit in with that?

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Change Talk

• What Change?
• Reasons?
• What might look like if no Change?
• Anything work in the past? Learnings?
• Approach it this Time?
• What might the Future look like..?
• Ruler
• Summary & Next Step

E.P.E.

EPE

• Elicit: Would you like to know what other people have found helpful?
• Provide: (Give information.)
• Elicit: What do you think of that?

EPE

• Elicit: What do you know about penguins?
• Provide: I have a PhD in penguins. Would you like to hear some fun facts about penguins?
• Elicit: What do you think of that?

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Eating an Elephant

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Change Plans

Lunch

Change Plans

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Change Plans

Change Talk

• Online Quiz
• Discuss Results & Selected Questions
• Ask for Change: (i)How achieve? (iii) Success in past? (iii) Ruler? (iv) What future if achieve/if don't? (v)Values?
• Complete Brainstorming
• Complete Change Plan

Change Success

• What achievement?
• How did the learning develop?
• What was the experience like?
• Tell me about any challenges?
• Looking back, what most important aspect?

Lunch

Day 2

• Change Talk
• Blame
• Dancing with Discord

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Someone being consistently 10-15min late

Someone texting during a two way conversation with you

Internal emails that are poorly written/have poor grammar

Someone sitting in your reserved seat on the train and not moving.

A partner reading your WhatsApp messages

Cyclists

A student posting untrue things about the Union online

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Skewed Thinking

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Day 2

• Change Talk
• Blame
• Dancing with Discord

Resistance

Decisional Balance

Objectives

• Review and reinforce previous Learning
• Explore and develop advanced Reflections
• Critique Change Talk

Learnings

Evaluation

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“I have spent the best years of my life giving people the lighter pleasures, helping them have a good time, and all I get is abuse, the existence of a hunted man”.

Negotiation is not an act of battle; it’s a process of discovery. The goal is to uncover as much information as possible.

Never Split the Difference

• Animal, emotional, and irrational
• Your verbal and internal voice
• Mirroring
• The power of 'No'
• Deadlines
• Fairness
• Why Questions
• You're right / I'll try

I talked a man out of
blowing up the Sears Tower...
...but I can't talk my wife out
of a bedroom or my kid off a phone.

Getting To Yes

• The emotional brain could be overcome through a more rational, joint problem-solving mindset.
• Strive for three 'yes' answers at the start
• Best Alternative To a Negotiated Agreement

Listening

Mind In Their Eyes

OARS

Summaries

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Day 1: Assignment

• Read 'Processes'
• Prep 'Prompt Role Play'
• Prep 'Life Experience Role Play'
• Prep Post-It
• Complete Evaluation

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Evaluation

Day 1

• Revision
• Spirit of MI
• OARS

Day 2

Day 2

• Change Talk
• Role Plays
• Train-The-Trainer

DARN-CAT

"I don't ever want to drink again
I just, oh, I just need a friend"

"I didn't get a lot in class
But I know it don't come in a shot glass" - Change Talk?

Change Talk?

• Yes.
• Acknowledges ineffectiveness of drinking as a coping mechanism
• Is not compromised by a 'but', e.g. I know cocaine is bad for me but I'm going to keep taking it.

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Lunch

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Creative

Day 2: Assignment

• Icebreaker
• Activity
• Theory/Discussion
• 20min in Duration
• 5min: Debrief

Day 2

• Change Talk
• Role Plays
• Train-The-Trainer

Evaluation

Day 3

Day 3

• Creative Sessions
• Trainer Booklet
• Revision

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Objectives

• Review and reinforce previous learning
• Explore and develop advanced M.I. skills
• Create foundation for delivery of M.I. training

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Evaluation