UTRGV Social Media

Published on Nov 21, 2015

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PRESENTATION OUTLINE

UTRGV Social Media

Quick Guideliness 

Dealing with

Negative Comments 
Photo by karlequin

5 simple tips

  • Stay on top of it
  • Do not ignore
  • Do not be defensive
  • Talk privately
  • Follow up
Photo by Ѕolo

Stay on top of it

Monitor the web 
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Do not ignore

People hate that 
Photo by Ed Yourdon

Do not be defensive

Try your best to understand their point 

Talk privately

Move the public conversation to a private discussion

Follow up

Show that you care 
Photo by mescon

Simple Rules for UTRGV

Things to Keep in Mind 
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Some important items

  • You represent the univ
  • Use the logo the right way
  • Separate personal vs institutional updates
  • Use the billboard rule
Photo by Victor Bonomi

Important

  • School of Medicine info has to be approved by the dean
  • Student orgs must use "at"
  • Do not use athletics logo
  • You CAN use the vaquero
Photo by futureshape