"Management is a set of processes that keep an organisation functioning. They make it work today - they make it hit this quarter's numbers. The processes are about planning, budgeting, staffing, clarifying jobs, measuring performance, and problem-solving when results did not go to plan." JOHN KOTTER
"The survivors of any species are not necessarily the strongest. And they are not necessarily the most intelligent. They are hose who are most responsive to change." CHARLES DARWIN