U3 Quality

Discussion

• What are the factors that influence your decisions to buy a product?
• What countries have the best quality when it comes to products?

DISCUSSION

• What are the two kinds of quality?
• What kinds of products have taken-for-granted quality? What about products with enchanting quality? ( a car, breakfast cereal, a leather bag, a laptop)
• Do you agree that products merely with reliability are not enough in this highly competitive market nowadays?

Flaw
(Imperfection, weakness)

Be obsessed by sth./sb.
(To consider something to be extremely important)

Innovation
( a new idea, product, or invention)

Struggle
( to try very hard to do something)

There's no way around the fact that
( it's always true that...)

Cracked
( having a crack; broken into pieces)

Flimsy
( easily broken; not strong or solid)
A flimsy material/excuse/ plot)

Heavy-duty
( designed to do difficult work without breaking)
Heavy-duty clothing/ shoes

Scratched
( a line or a mark left on the surface because of being rubbed)

Shoddy
( poorly done or made)
A shoddy product/ performance

GROUPWORK ( 4-5 PEOPLE)

• Product development team
• Choose one product, and define what level of quality you want to achieve. Use the adjectives in part 5

PRODUCTS

• A disposable plate
• a dishwasher
• a supermarket bag
• a mobile phone
• a car type
• Others

CONSIDER THE FOLLOWING

• The quality of the final product for the end user
• The quality of the materials you will use
• Whether you want to have a high or low profit margin
• Whether you intend it to be an upmarket or a cheap market
• Your target customers

QUESTIONS

• Is the meaning of PFR clear from the graph?
• What's the significance of the numbers at the bottom?
• Is the graph easy to understand? Why or why not?

AFTER YOU LISTEN

• What is PFR?
• What is the presentation about?
• Do you think it's a successful presentation? Use exercise 2 to decide your answer.

Untitled Slide

• Appropriate speed of speech/ pauses
• Jargons used but explained
• Not too long sentences
• Correct collocations
• Checks the listeners are following and uses signposting language

HOMEWORK (4-5 PEOPLE)

• Textbook p.43
• Use the presentation outline
• One to two slides with a graph
• Imaginary information is acceptable
• Choose your speakers

Lab-ware
( the glassware and equipment used in laboratory )

Pallet
( a platform for handling, storing or moving things)

Transit
( moving things or people)

What are the problems and solutions in each situation?