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Communication

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PRESENTATION OUTLINE

COMMUNICATION

TEN TIPS ON BEING AN EFFECTIVE COMMUNICATOR

1. IN PERSON BEATS IMPERSONAL EVERY TIME

EMAIL INFORMATION , TALK DECISIONS
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2. KNOW WHAT YOU ARE GOING TO SAY

KNOW YOUR SCRIPTS
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3. TALK TO THE RIGHT PERSON

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4. SHOW ENERGY

COMMUNICATE WITH A POSITIVE ATTITUDE
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5. SEVENTY FIVE PERCENT

NON VERBAL COMMUNICATION MATTERS
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6. ACTIVE LISTENING

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7. SHOW UNDERSTANDING

8. KNOW WHAT IS NOT BEING SAID

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9. DON'T DELAY TODAY

JUST DO IT!

10. FOLLOW UP

IF YOU SAY YOU WILL FIND OUT-FIND OUT