Predictions: ICF 5 Sep 14 by John Sheridan

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Slide Notes

This presentation was given to the International Census Forum, run by the Australian Bureau of Statistics, in Canberra on 5 September 2014. It's focus is on the effect of future technology on government service delivery.

Predictions: ICF 5 Sep 14

Published on Nov 18, 2015

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PRESENTATION OUTLINE

MAKING IT SO

GOVERNMENT AND CITIZENS IN AN ICT ENABLED FUTURE

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AMARA'S LAW

Roy Amara is the author of the well known rule that we always over-estimate the effect of technology in the short term and under-estimate it in the long term.

1994

The next four slides show developments in technology at five year intervals to demonstrate the difficulty of making predictions.

Netscape 1.0 was the first commercially available web browser.

1999

This is the first Blackberry, the 850. You can see it's pager lineage.

2004

Zuckerberg launched TheFacebook, predecessor of Facebook in 2004.

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2009

Bitcoin was initiated in 2009. In 2014, the ATO decided how to treat it for tax purposes and a bitcoin automatic teller machine became operational in Canberra.

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TODAY

Mobility
Ubiquity
Immediacy
Geography
Virtuality

These are the five effects of technology that we see in our lives today.

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DISRUPTIVE INNOVATION

Disruptive change doesn't necessarily start with the technology. Often it is the new means of spreading it that makes the difference.

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TECH

Cloud computing
App economy
Data 'science'
Video
Internet of Things

These are the technologies that are causing disruption at the moment.

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RISKS

Privacy
Speed
Shrinking world view
Bad information
Digital divide

These are the risks that uptake of the technologies already discussed are generating.

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WHICH BANK?

Identity
User experience
Just enough privacy
Easy access
Account view

These are the service delivery trends that new technologies are driving. Best evidenced by what banks are doing, they are driving the expectations of citizens and business.

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