PRESENTATION OUTLINE
In 2013 many residents did not use the internet
Talk through stats
All happening at a time when more and more public services were going online
In particular we knew the introduction of uc would have a big impact on any residents claiming benefits - as the new system mean all benefits had to be applied for and managed online
Increase residents:
Digital skills
Access to the internet
60 Digital Champions have trained and volunteered with us
Supported by Digital Unite's online Digital Champions Network
Set up sessions in 30 different locations
From London, Brighton & Kent, to Chichester, Gosport, Peterborough & Kings Lynn!
Delivered 850 digital skills sessions
Supported 4500 visits to Hyde Computer Drop-ins
Given more than 3500 hours of your time
Taught more than 500 Hyde residents and hundreds more community members
40% feel more in touch with the modern world, friends and family
A quarter of learners have made new friends
81% of learners said sessions were good or excellent
80% of learners remain online after training
But it's not all about numbers
It's about people!
And finding a way to make the Internet relevant for each learner
The
"When he first spoke to me he said: 'Getting online isn't for me.' By the end of the session he wanted to buy a tablet!"
Discovering a picture of a plane he flew in the war
Using Google Earth to find the house she grew up in
Uploading her CV for the first time and applying for a job
Learning that she could watch Cliff Richard videos on Youtube!
Making instant contact with a relative in America through Facebook
Getting registered on Home Swapper - he was worried about the Bedroom Tax
Finding the cheapest flight for her trip to see family in Nigeria
Discovering the power of twitter for growing his business
Understanding how to use Universal Job Match after having his benefits sanctioned
Downloading photos of her granddaughters
Perfecting the art of the selfie!
"Digital Champions have given me confidence, I've come a long way since my sessions and started to enjoy using the internet"
"Digital Champion lessons have opened up a whole new world for me"
Emma Weston OBE
Chief Executive
Digital Unite