HQ Deck
Published on Nov 18, 2015
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MORE DECKS TO EXPLORE
PRESENTATION OUTLINE
A.B.C.D
Photo by whitney waller
WHAT IS HOSPITALITY?
ROBOTS
Photo by mauren veras
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Photo by Lynn Kelley Author
THEY WILL NEVER FORGET THE WAY YOU MADE THEM FEEL
PEOPLE WILL FORGET WHAT YOU DID, PEOPLE WILL FORGET WHAT YOU SAID, BUT ...
Photo by Clay Banks
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Photo by ohdearbarb
USHG TIMELINE
USHG MISSION STATEMENT
2013 ZAGAT
USHG TRIANGLE
SUCCESS
WHO WE HIRE, HOW WE TRAIN THEM, GREAT WORK ENVIRONMENT
Photo by Alexandre Moreau | Photography
ENLIGHTENED HOSPITALITY
51%ERS
49% 51%
WHAT YOU DO WHO YOU ARE
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Photo by For Inspiration Only
THE SWAN THEORY
Photo by Stuck in Customs
SERVICE
Photo by WarzauWynn
SERVICE
Photo by Impact Tarmac
RAVE
Photo by Andrew Vicars
RAVE!
Photo by thewoodenshoes
RIVERBANKS
Photo by elyse patten
WRITING A GREAT NEXT CHAPTER
Photo by Alex Ristea
PROBLEMS
Photo by VinothChandar
LEADERSHIP
Photo by Mark Philpott
LOOK, LISTEN
Photo by thewoodenshoes
EMPLOYEES WANT TO FEEL
SAFE, COMFORTABLE AND IN CONTROL
SAFE. COMFORTABLE. IN CONTROL .
Photo by Aidan Jones
EMPLOYEES WANT
A LEVEL PLAYING FIELD, CLEAR EXPECTATIONS AND FEEDBACK
Photo by Office of Governor Patrick
INSPIRATION
Photo by WarzauWynn
MOTIVATION
Photo by Leo Reynolds
READING SIGNS
Photo by Kheel Center, Cornell University
FEAR
Photo by IVANDIAZ31
ENFORCER
Photo by Great Beyond
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Photo by Jeff_Werner
