1 of 30

Slide Notes

DownloadGo Live

Selling to 4 Personality Types

Published on Nov 19, 2015

No Description

PRESENTATION OUTLINE

Selling to Different Personality Types

match your presentation style to the prospect

There are 4 Main Types

Commanding

Photo by fusky

Communicative

Photo by Andy Magee

Amiable

Personality Types

How To Identify

Photo by Rob 'n' Rae

Blurts

"Bob." [start with the bottom line]

Commanding

Photo by fusky

Results
Control

Photo by fusky

BOTTOM LINE
Give Choice

Photo by fusky

To the point.
Intonation makes them feel you are moving quicker.
Be assertive. Give good information.

Outgoing

"hello, ABC Company, this is Bob-what's up? How can I help you?"
Photo by Andy Magee

Communicative

Photo by Andy Magee

Relationship
Big Picture

Photo by Andy Magee

Doesn't enjoy decision
Give expert suggestion

Photo by Andy Magee

Big picture first, detail second.

Expression in voice.
Lighter & Like-able
"here's what I suggest. Can we do that?"

CAUTIOUS

"Uh-hello- Bob Smith, can I help you" [hesitates]

Amiable

Trust
No Conflict
Want to be liked

Slow Down, Address what they are asking. Ask if you gave enough info. Confirm. Ask questions-not loud or dominantly. Softer questions.

Photo by D-Stanley

Slow Down, Address what they are asking. Ask if you gave enough info. Confirm. Ask questions-not loud or dominantly. Softer questions.

Photo by D-Stanley

Build Rapport
Ask Questions

Photo by jayRaz

Reserved

"Hello, this is Bob Smith, how can I help you." [monotone]
Photo by Leo Reynolds

Process
Right the First Time

Understand the Process

Detail. Connect the dots.
Ask questions.
Slow down.

Untitled Slide