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Profitable Professional Services

Published on Nov 18, 2015

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PRESENTATION OUTLINE

1.

DRIVING PROFIT

Four simple steps to control
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2.

THE KEYS

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3.

HOW TO MANAGE SKILLS

  • Firm wide framework
  • Skills by area and level
  • Simple universal appraisal system
  • Development tied to resource mgt
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4.

PIPELINE

  • CRM is critical
  • Weekly progress updates
  • Pipeline reports roll up
  • Weak spots managed early
  • No excuses
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5.

RESOURCE MANAGEMENT

  • Managed across teams
  • Outliers tracked quarterly
  • Assets who need help get it
  • Skill development
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6.

PROFITABILITY

  • A simple easy to use process
  • Clear understanding of value leakage
  • Better allocation of client investment
  • Key costs clear and updated quarterly
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Adrian Jackson