User Experience & Why We Think It's Important
Published on Nov 21, 2015
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MORE DECKS TO EXPLORE
PRESENTATION OUTLINE
What?
Do we really know our clients?
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They Trust Us to Know Them
And Their IT Needs
Why?
Part 1
To Demonstrate CANI
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How?
Firm Profiles
Photo by Jason A. Samfield
Firm Profile
- Who is the client
- What are their needs?
- What have we done for them?
Roles
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Roles
- What is their statement?
- What do they do?
- Level of Participation
User Stories
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User Stories
- I'm a (noun)
- so I need an (adjective) (noun)
- because (verb) for (nouns).
Personas
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Personas
- Not a real person
- Compilation of traits
- Help when brainstorming
Who?
Roles/Personas
Attorney
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Business Owner/Principal
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Staff
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Paralegal
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Admin/Receptionist
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Office Manager
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Why?
Part 2
Focused Approach
Support
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Solutions
Projects
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Marketing
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Blog
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Overhaul Website
Market Segment Pages
