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Internal Communications

Published on Dec 03, 2015

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MORE DECKS TO EXPLORE

PRESENTATION OUTLINE

1.

INTERNAL COMMUNICATIONS

ASSESSING HIP'S
2.

WE ASSUME PEOPLE KNOW WHAT

WHAT WE'RE TALKING ABOUT
Photo by an untrained eye
3.

WHAT WE'RE FEELING (OR THAT THE SHOULD!)

WE ASSUME PEOPLE KNOW
4.

WE DON'T LISTEN WELL

5.

WE OVERREACT TO WHAT OTHER PEOPLE SAY

6.

SPEAK = 150WPM

LISTEN=1,000WPM
Photo by Ian Muttoo
7.

ACTIVE LISTENING

  • Paraphrase
  • Repeat
  • Probe
  • Clarify
  • Remember
Photo by highersights
8.

HOW WE COMMUNICATE

Jonathan Tran

www.searac.org