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PRESENTATION OUTLINE

1.

LETTER OF APOLOGY

WHAT YOU NEED TO KNOW
Photo by Manoj Kengudelu
2.

WHAT IS INCLUDED

  • Opening salutation
  • Statement - sorry for...
  • Paragraph - details of incident
  • Paragraph - responsibility for your role
  • Paragraph - commitment to change/how
  • Statement - regret
  • Closing
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3.

DO NOT...

  • Use contractions
  • Scribble out
  • Use pencil
  • Forget the directions!
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Dodie Pfeil